Contact Pictures Shrinking From Full Screen To Thumbnail On The Dialer Screen

[Heist]

II am having a problem where anytime I add a contact picture to someone on my contact's list, when dialing the new contact the picture will show up as the full screen background image for a few minutes, but anytime I call them after this the image is now shrunken down to thumnail size and resides in the upper right corner of the dial screen bar while the background is the normal default lockscreen background.

When I re-open the image to edit it back to full sized, the image itself is now low resolution and very pixelated/blurry.

It's infuriating! Does anyone know why this is happening and how to stop it? When an incoming call arrives, I enjoy just glancing down quickly and looking at the face on the phone - vs trying to read the name or number and deciding whether I should pick up or push to voice mail.

[Mohammed97]

I didn't understand much about your problem but first tell me:

What firmware?! 5.0.1 or 5.1?!

Have you download any tweak related to contacts or photos!?

Can you explain more or in a better way so I can help you!

[Heist]

Sure.
I'm on IOS 5.0.1
I have not installed any contact tweaks.

What is occurring is the following:
- I assign a photo to a contact in my address book.

- The photo is a full sized, full resolution image either from my Icloud or Photo Roll.

- The photo temporarily becomes the wallpaper image on the dialer screen when I dial that particular contact's number or when I receive an incoming call from them.
(This is the way it should work with Iphone.)

example:



- However, lately, about a minute after the image has been selected my Iphone decides to automatically "shrink" the image to thumbnail size places the image in the upper right corner:



- When I go back to edit the photo in my contact list and try to re-enlarge it, the image is now somewhat blurry. As if it is a low resolution photo.

- My only solution is to delete the photo and re-upload from my photo roll / icloud. This only serves as a temporary solution though because a minute later, we I find myself in the same loop. The photo reshrinks.

[Heist]

up.

[Mohammed97]

I'm not having the problem on my 3Gs 5.1

So maybe it's a 5.0.1 bug!


And do you get the same problem with FaceTime calls!?


The device place the photo as thumbnail by its own or you do something to place it there!?

Can you try an image doesn't have any faces in it and see if you still have the problem!?

---------- EDIT ----------

I got a solution but not sure if it will work but take a shot


Reset all settings from settings

Try it, no data or media will be deleted, so try, you will not loss anything than give a feedback

[pearljammer]

do you sync ur contacts with windows/outlook or watever?? it used to happen to me when i did that. otherwiese it really shouldnt happen

[Heist]

Originally Posted by pearljammer

do you sync ur contacts with windows/outlook or watever?? it used to happen to me when i did that. otherwiese it really shouldnt happen

My contacts are synced through "Exchange" which at the moment is Outlook but it also imports from Google.

Even when I delete the contact from my Iphone and then reinsert him/her as a fresh contact, the same thing takes place.

[squidie]

Are you syncing these through Outlook?

Yes I had the same issue on iOS4 – Though I only used one picture for one contact I just add manually through Photos so I don’t know if it was a bug in iOS4 or not.

[Heist]

No. That's the strange part. I am not synching the phone.
I haven't physically synced my contact list with Outlook in over 6 months. And my Outlook is not set-up to wireless sync with Outlook either.

It appears this is not unusual. Quickly searched Google; others have had the same issue:

Google Groups
Contact Photo shrinks back to thumbnail - MacRumors Forums





Edit Update: Apparently the Image issue is caused by Google! If you sync your contacts with your Google account this is what's taking place:

Google Employee
More message actions
6/18/09
Unfortunately, we can't sync photos larger than the thumbnail size; it's a hard limit in the protocol which we have to obey (as does the iPhone's implementation). We also can't be sure we'll never stomp over high-res photos on the phone with the thumbnails, because if you get into a state where you need a full resynchronization to recover, we need to send the phone everything.

SNOAB! Well that's pretty cruddy. There should be certain parameters set with Google for cross platform information syncing if they know one of the parameters is going to cause problems with other devices.
This isn't a problem on Android phones either. The contact picture displays just fine and in full resolution.

As Google has not or rather chooses not (I guess they want another reason for you to "upgrade" to an Android) to provide a solution for this problem, there are two workarounds:

(1) Change the contact sync default account to iCloud (for those you who have iOS 5.0 > installed, it's free).

-OR-

(2) The only workaround without buying apps or syncing elsewhere:


1) Create a new contact on your iPhone, using the exact same name as you Exchange contact.

2) If you did it right, iPhone will automatically create a Unified contact card.

3) Choose a hi-res picture for your Unified contact. If you want custom ringtones, etc, select them here too.

4) Done.

That way you don't have to deal with duplicate contacts (when you do this, only one card show up on all contacts), and iPhone will choose your Unified card picture over the low-res Google one.

You need to do this by hand, but it's better than nothing. And it works...
There are two work arounds:


Guess which option I chose?
Bye-Bye Google...

[Mohammed97]

To iCloud

[professor153]

I've had that happen before. I have no idea why that happens. I'm sure some setting is causing that. I actually like the small pic instead of the large one, so I'm looking to find out how I can get mine like you have it...

[Mohammed97]

Originally Posted by professor153

I've had that happen before. I have no idea why that happens. I'm sure some setting is causing that. I actually like the small pic instead of the large one, so I'm looking to find out how I can get mine like you have it...

Have you read what Heist wrote!?

It's because syncing contacts with google account

[Heist]

Bump for those having the same problem.